Understanding Our Commitment to Your Pet's Care
Why Our Contract Matters
Our contract isn’t just formalities; it’s a reflection of our dedication to your pet’s safety, happiness, and well-being. Here are a few key reasons why this document is vital:
- Clarity of Expectations: It sets clear expectations between you and our team, so there are no surprises.
- Safety First: By outlining our policies and procedures, we ensure the highest safety standards for your pet.
- Trust Through Transparency: We believe in being open about our practices, so you feel confident in our care.
terms and policies
Policies and Requirements:
- Vaccination: Dogs must be fully vaccinated.
- Leashes and Identification: Proper leashes, harnesses, and identification tags are required.
- Weather Restrictions: No walks in extreme temperatures or severe weather.
- House Key Policy: Detailed guidelines on key handling and security.
Privacy Policy:
- Commitment to confidentiality and appropriate use of personal information.
Payment, Deposit, and Cancellation Policy:
- Deposit: 50% upfront payment required.
- Cancellation Fees: Varied fees based on notice period.
- Area Coverage: Extra mileage fee for services outside standard area.
Late Payment Policy:
- Payment Timelines: Immediate payment upon service completion.
- Late Fees: Additional charges for delayed payments.
Terms and Conditions:
- Booking and Payment Terms: Deposit requirements and payment methods.
- Client Responsibilities: Ensuring pet’s safety and handling medical expenses.
- Dog Bite Policy: Liability for pet aggression.
Release of Liability:
- Waiver of liabilities except in cases of negligence or misconduct.
- Emergency Protocols: Authorizing care in emergencies.
Pet Photo Release:
- Authorization for pet photography and videography.
- Usage rights and opt-out options.
Grooming Services Liability:
- Risk Acknowledgement: Client’s acceptance of risks associated with grooming services.
- Protocols for Accidents and Behavioral Issues.