FAQ

What qualifications should a professional dog walker or pet sitter have?

Knowledge of animal behavior, basic training techniques, and pet first aid procedures to handle any emergencies that may arise.
Experience working with various breeds and sizes of dogs or other pets, showcasing their ability to adapt to different needs.
A professional dog walker or pet sitter should be licensed, insured, and bonded, providing extra security for both the client and the pet.

How do dog walkers ensure the safety of the dogs in their care?

Limiting the number of dogs walked in a group to ensure they can be properly supervised and controlled during the outing.
Keeping dogs on a secure leash and using proper equipment, such as harnesses or collars, to prevent escapes or accidents.
Avoiding busy roads or hazardous areas during walks and being vigilant about potential dangers like extreme weather conditions.

What should I expect from a professional pet sitter when caring for my pet?

Regular and timely visits to your home to provide fresh food and water, medication if needed, and ample playtime and attention for your pet.
Maintaining a clean and tidy environment for your pet while you’re away, including litter box cleaning or waste disposal.
Effective communication, with the pet sitter providing updates and even sending pictures or videos to assure you that your pet is in good hands.

How do you handle pets with special needs or medical conditions?

At Sammy’s Pet Care, we pride ourselves on providing the utmost care for your beloved pets, catering to their unique needs and ensuring their comfort. We strive to know your pet intimately and build a custom-tailored care program, particularly for those with special requirements. To ensure consistency in care, we maintain a comprehensive form based on detailed inputs from you, acting as a constant reference. This way, your pet enjoys the same level of attention and love they’re accustomed to, even in your absence.

What happens if my pet becomes ill or injured during a service?

The well-being of your pet is our primary concern. We are well-versed with signs indicating a pet’s distress. Should any health concerns arise during our service, we promptly inform the owner. Additionally, we keep an emergency veterinary contact on file for all pets under our care to address any urgent health concerns.

How do you handle inclement weather during walks or outdoor activities?

Safety and comfort are our priorities. We avoid walks that last over 15 minutes in temperatures below 25°F or above 95°F, as well as during heavy rains or strong winds. Instead, we provide a brief potty break followed by engaging indoor playtime to ensure your pet remains active and happy.

Are there any breeds or sizes of pets you do not service?

At Sammy’s Pet Care, every pet is welcome. We have no restrictions based on size or breed.

Do you offer any package deals or discounts for regular clients?

Absolutely! We value our loyal clientele and offer a range of discounts and packages to suit varied needs. Check out our Service and Pricing Page for detailed information on our attractive offers.